Social Media Use by Federal Employees
For the past 7-10 years, we have seen social networking issues continue to arise in our representation of federal employees in the federal workplace. The bottom line is that it general makes sense to avoid using social media in the federal workplace. Numerous issues keep arising with federal 
employees being subject to discipline or even removal for use of social media. We frequently represent federal employees accused of misconduct involving social media in the federal workplace. Some tips and thoughts follow.
Pitfalls of Social Media Use in the Federal Workplace
Federal agencies use information posted on Facebook, X, Instagram, Linked In and other social networking sites when they discipline federal employees. Many federal employees have had to appeal these issues to the Merit Systems Protection Board (MSPB) when they receive serious discipline or removal.
Anything that is posted on a social networking site like Facebook or X can potentially be brought back into the federal workplace. Some federal agencies have removed federal employees for their use of social media. Delfora v. Dep’t of Navy, 2024 MSPB LEXIS 4141 (July 15, 2024) (Appellant removed, in part, for posting an article on workplace violence on social media; Vidal v. Army, 2011 MSPB Lexis 4788 (Aug. 5, 2011) (Agency removed employee because of alleged anxiety producing comment on Facebook that was reported at work).
Other Social Media Cases of Concern
Other federal agencies have also attempted to discipline federal employees where they have called in sick, but then used posted information on social networking sites to show that the employee was untruthful in using sick leave. Hunter v. Dep’t of Navy, 2011 MSPB Lexis 3159 (May 11, 2011) (involving allegation that the appellant had called in sick to watch the Superbowl but had posted information on Facebook that he was not really sick).
Other issues that seem to be developing where Federal employees are found to have posted comments to social networking websites while at work (on duty). Sometimes, these have resulted in charges that the federal employee has been compensated for person time spent on social media. All sorts of potential issues could develop in such a situation. If an agency is looking to discipline a federal employee, they could potentially charge them for “time card” issues alleging that they were receiving pay but not actually working or perhaps for neglecting their duties while they were on Facebook, X, etc.
The Use of Facebook, X, Instagram and Other Social Networking Websites at Work
Typically, the use of Facebook and other social media websites by federal human resources officials and supervisors at federal agencies has not been in the form of direct monitoring (which would be problematic and potentially illegal). However, other federal employees or supervisors have reported the social media content of other employees to Human Resources personnel in the past. As you see the real issue that has developed in the context of federal employment is that other co-workers often times print out the postings made by other federal employees and then report them.
Sometimes these individuals, who are “friends,” “followers” or connections on social networking sites allege that the federal employee involved has posted inappropriate, discriminatory or even harassing comments. The most likely situation would be where a federal employee posts inappropriate or angry comments about their supervisor and another co-worker prints out the comments and brings them into work.
Once this information is in the hands of the federal agency, often times they can find a legitimate connection to incorporate the issue into a disciplinary or even a removal action. While there is a right to some privacy and even the First Amendment, often times a connection (or nexus) to the Federal workplace can be found to enable the Federal agency involved to take disciplinary action related to off duty activities. The MSPB and the Federal Circuit have generally held that off duty activities can be subject to discipline where it could cause the public or co-workers, to question or lose confidence in the Federal agency involved. See Stump v. Department of Transportation, 761 F.2d 680, 681-82 (Fed. Cir. 1985).
Know your Agency’s Rules on the Use of Government Internet or Computers
Lastly, it is important to take a look at your agency’s policy on use of government internet or computers. Often, many policies will restrict social media usage. One example is from the Department of Commerce and can be found here.
Contact Us
Be careful what you post on social networking sites. Also, be very careful about sharing access to your social networking sites with others at work in the federal workplace. If a federal employee or supervisor finds themselves in a difficult situation as a result of using social networking websites, they should contact an attorney familiar with these types of Federal employee issues to advise them in how to best to defend against disciplinary investigations or disciplinary actions that result. We can be contacted for possible representation in these cases.
Over the last several years in our employment law practice in Virginia, we have been advising employees on the proper use of social media in connection with their duties as an employee. Social media is one of the most unique and changing areas of employment law today. This article provides some basic tips for employees and a summary of their current rights in Virginia.
Social Media Tips – Advice for Virginia Employees
- Avoid Adding Supervisors: Avoid (where possible) becoming friends or connected with supervisors (and sometimes co-workers). It has often been the case that we have had employees face discipline resulting from Tweets, Facebook or Instagram posts that even well-meaning individuals forward to the employer. For instance, we have seen posts ridiculing a supervisor eventually make it to the supervisor. It tends to create an atmosphere ripe for retaliation and discipline.
- Avoid Workplace Criticism on Social Media: Avoid mentioning problems or other issues that arise at work. We have usually found that even a well-meaning friend can pass on information to a supervisor or company official that can lead to discipline or, at minimum, a less comfortable work environment.
- Don’t Discuss Company Clients or Projects on Social Media: Avoid mentioning clients or other work specific information from your employer in your social media posts. Sometimes these clients get word of the post, see it online, or it makes the news. As a result, the employer often then takes disciplinary action against the employee.
- Avoid Social Media Usage During Work Hours: While this may or may not be feasible for everyone, it is a good idea to avoid social media posting while at work. We have seen employees written up for social media posting during work hours or when using employer computers. In some cases, employers have argued, where social media posts include the time and date posted, that they have not been working their duties while getting paid. It is important to consider when and where you post on social media if it occurs during work hours.
- Avoid Major Political Debates: While everyone has the right to an opinion, it is best for employees not to engage in political debates in social media where others connected to your employer can see them. Politics is deeply personal these days and has the tendency to draw retaliation in the workplace in some instances.
- Don’t Overshare Private Information: It is not uncommon for individuals to share a lot of personal information on social media. It is important to think ahead as to whether or not you want your employer knowing information about your personal life. We generally recommend that you keep an eye on the amount and type of personal information that you share on social media.
Virginia Employee Protections for Employees and Social Media
Some states have begun to legislate the first protections for social media accounts held by employees. This has been the case in the Commonwealth of Virginia. While the laws in Virginia doesn’t protect an employee from the content that they post online through social media, it offers some protection for employees from employers who demand that an employee share it with them. Specifically, the new law bars employers from demanding or requiring access to an employee’s social media information as part of their employment.
Virginia Code § 40.1-28.7:5 protects employees from employers in:
(1) requesting their sign on information to media accounts; and
(2) requiring an employee to add a company manager or representative as a friend or contact on the social media account.
Furthermore, the Virginia law bars retaliation from employers that seek such information and are turned down by the employee. The Virginia law provides that:
“An employer shall not:
1. Take action against or threaten to discharge, discipline, or otherwise penalize a current employee for exercising his rights under this section; or
2. Fail or refuse to hire a prospective employee for exercising his rights under this section.”
It is likely that this is only the first step in legislative protections for this area given the significant of social media today. It is pretty clear that more protections for employees are needed and will come into place as states such as Virginia tackle the issue of how social media affects the workplace. In general, it is better to be safe than sorry in what you post on social media if that information is going to be shared with your co-workers and supervisors.
Conclusion
Keep in mind that not all companies take offense to social media posting and can have lax policies. The best idea is to find out company policy from the employer as early as possible. When facing employment issues it can be important to have the assistance and advice of counsel. If you need assistance with an employment issue, please contact our office at 703-668-0070 or at www.berrylegal.com to schedule a consultation.
